Blog

How to Choose the Right Shipping Carrier
Apr
20

How to Choose the Right Shipping Carrier

FedEx, UPS, and USPS. They are three of the most used shipping carriers worldwide, and odds are you’re shipping with at least one of them currently. Your e-commerce business may be shipping out many products, but do you know if you’re using the best option for your business?

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Transportation Technology Partners
Apr
18

Transportation Technology Partners: An Interview with Tam

I recently had the opportunity to speak with Chung Chung Tam (Tam, as he prefers to be called), Senior Vice President from the Transportation Technology Partners (TTP), a division of Americaneagle.com, about TTP and the work they do. Read on to find out more about our great TTP team!

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Create a Personalized Digital Experience –Part 2
Apr
14

How to Build a 360° View of Your Members & Create a Personalized Digital Experience –Part 2, the Personalization Process

Welcome back! In my last post I went over the first half of my presentation at Personifest on how to build a 360° view of your members. Today I will continue with information from the second half of my presentation on personalization.

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Breaking Down the Mirai Botnet
Apr
13

Breaking Down the Mirai Botnet

The DDoS attack last year that took down Dyn, a DNS provider, was reported widely in the media. The blackout, which lasted a handful of hours on October 21, affected Twitter, Tumblr, Pinterest, PayPal and The Wall Street Journal, among others.

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Create a Personalized Digital Experience – Part 1
Apr
13

How to Build a 360° View of Your Members & Create a Personalized Digital Experience – Part 1, Your Members

This blog post is the first of a two part series and will provide an overview of my presentation. This post focuses on the first topic – building a 360° View of Your Members.

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Making the Most of Mobile
Apr
06

Making the Most of Mobile

You know how the joke begins--two guys walk into a bar and...everyone is looking at their smartphones. Consumers’ reliance (alright, alright--addiction) on their smartphones might be bad for dinner conversation and REM sleep, but it’s great for brands.

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Designing for User Goals
Mar
31

Designing for User Goals

Last spring, we had a big problem on our website. One of our most-visited pages was a big ugly dinosaur falling to its knees, dragging everything else down with it. As a remote user testing company, we have two distinct sets of users; our customers, with websites and apps they want to improve, and our test-takers, who sign up to make a little extra pocket money while providing feedback for the first group.

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Customer Experience is the New Business Battleground
Mar
27

Webinar Recap: Customer Experience is the New Business Battleground

Rob Sanders, Senior Strategist and Business Analyst here at Americaneagle.com recently had the chance to present on a webinar with Sheryl Kingstone, Research Director at 451 Research, hosted by Progress, an Americaneagle.com partner.

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